Forgetting or losing a password is not uncommon, and AgriChain provides convenient methods for resetting and updating passwords. This guide outlines three effective methods to assist in this process.

Method 1: Company Admin Reset

Only employees with the role of company administrator can perform this action.

• Log in as the company administrator.
• Click on your display picture with your initials in the top-right corner.
• In the pop-up, select 'Employees.'
• You will be directed to a page displaying all company employee details.
• Search and click on the employee requiring a password reset.
• A window titled 'Edit Employee' will appear on the right.
• Tick 'Update Password' at the bottom of the window.
• Input and confirm the new password.
• Click on Save to complete the process.

Result: The employee's password is now successfully reset and updated.

Method 2: Using 'Forgot Password' Button

• Visit the AgriChain login page.
• Click on the 'Forgot Password' link.
• Enter the username associated with the account.
• Follow the prompts to reset the password.

Result: The system will guide you through the password reset process using the 'Forgot Password' feature.

Additional Support

In scenarios where the company administrator has forgotten their password, it is advisable to use the 'Forgot Password' option available on the login page. This approach ensures data protection and privacy. However, if there are specific challenges or if an employee is a new user not yet registered, support can be reached through: support@agrichain.com

FAQs

Can any employee reset passwords?

No, only employees with the role of company administrator have the authority to reset passwords.

What should I do if the company admin forgets their password?

For security reasons, we highly encourage using the 'Forgot Password' option on the login page.

Is there a specific password format to follow?

Password requirements are typically defined by the company's security policies.

How often should passwords be updated?

It's advisable to follow company policies on password updates for security purposes.

Is there a password recovery option?

Yes, Method 2 involves using the 'Forgot Password' feature on the login page.

Ensuring secure access to AgriChain accounts, these methods provide a systematic approach to password management, prioritizing data privacy and security.