Troubleshoot counterparty does not exist as contact in Xero

If you are having issue creating invoices with Xero due to an error saying "Counterparty does not exist as contact in Xero", please try these troubleshooting steps below. 

1. Check the ABN of your counterparty in Xero. It must not have any spaces and the ABN must match exactly on AgriChain. 

2. Unlink your Xero connection with AgriChain and resync invoice. To do that, please follow the steps below: 

1. Navigate to Integrations from the Profile menu.
2. Go to the Xero tab, where you should see the option to Unlink Account.
3. First, Unlink the account and then Relink it.
4. Once the relinking is completed, go back to the respective invoice and sync it using the three-dot menu.