Accepting/Rejecting a Freight Order

Introduction

Managing freight orders efficiently is crucial for smooth logistics operations on the AgriChain platform. This guide outlines the steps to accept or reject freight orders, both for registered users and non-registered users.

Steps to Accept or Reject Freight Orders:

For Registered Users:

1. Log in to AgriChain using your credentials.
2. Navigate to the Orders module from the left-hand side menu.
   
3. Search, select, and click on the freight order you wish to accept or reject. New freight orders requiring action will be highlighted in blue.
4. Alternatively, sort by the 'Status' column or search for freight orders with the status of 'Awaiting Confirmation'.
5. Once on the freight order's page, locate the 'Accept' or 'Reject' button in the top-right corner.
6. Click on the 'Accept' button to accept the freight order, or click on the 'Reject' button to reject it. If rejecting, provide a reason for rejection when prompted.
   The sender of the freight order will be notified of the action taken.

For Non-Registered Users:

1. Open the email containing the freight order received.
2. Review all information provided in the email or attached PDF file.
3. At the bottom of the email, click on the 'ACCEPT' or 'REJECT' button.
4. Follow the secure browser link to accept or reject the freight order. It is recommended to use the Google Chrome browser for optimal performance.
5. Once accepted or rejected, all relevant counterparties will be notified accordingly.

FAQs

Can I accept or reject a freight order without providing a reason?
Yes, both registered and non-registered users can accept or reject freight orders without providing a reason. However, providing a reason for rejection is recommended for transparency and communication purposes.

How will the sender know if I accept or reject a freight order?
The sender of the freight order will be notified via the AgriChain platform or email, depending on the user's status and communication preferences.