Introduction

In the realm of AgriChain's invoicing system, various statuses indicate the progression and current state of an invoice. This comprehensive guide provides insights into different invoice statuses, offering clarity on each stage of the invoicing lifecycle.

Invoice Status Explained

Awaiting Confirmation

• Commodity contract invoices are shown to the seller or buyer based on the invoicing type, awaiting acceptance or rejection.
• Brokerage Invoice: displayed to the broker, awaiting the payer's acceptance or rejection.
• Freight Invoices: The 'Freight Provider to Invoice Customer' type awaits acceptance or rejection by the customer. 'Customer RCTI' awaits acceptance or rejection by the freight provider.

Action Pending

• Commodity contract invoices: shown to the buyer or seller based on the invoicing type, pending acceptance or rejection.
• Brokerage Invoice: displayed to the payer, pending acceptance or rejection.
• Freight Invoices: For the 'Freight Provider To Invoice Customer' type, pending acceptance or rejection by the customer. 'Customer RCTI', pending acceptance or rejection by the freight provider.

Awaiting Payment

Shown to the seller, broker, or freight provider for an accepted invoice with no added payment on the AgriChain system.

Awaiting Payment (Overdue)

Shown to the seller, broker, or freight provider for an accepted invoice where no payment has been added until the due date on the AgriChain system.

Pending Payment

Shown to the buyer, payer, or customer for an accepted invoice with no added payment on the AgriChain system.

Pending Payment (Overdue)

Shown to the buyer, payer, or customer for an accepted invoice where no payment has been added until the due date on the AgriChain system.

I am awaiting payment confirmation

Shown to the buyer, payer, or customer for an invoice with added payment not yet accepted by the seller, broker, or freight provider.

Pending payment confirmation

Shown to the seller, broker, or freight provider for an invoice with added payment not yet accepted by the buyer, payer, or customer.

Partially Paid

Displayed to both payer and payee when the total payments are less than the invoiced amount.

OverPaid

Displayed to both payer and payee when total payments exceed the invoiced amount.

Paid

Displayed to both payer and payee when total payments match the invoiced amount.

FAQs

Can I initiate payment directly from the invoice page?

No, payments need to be added separately in the 'Payments' section.

How can I reject an invoice?

In the 'Action Center,' select the invoice and choose 'Reject' to communicate rejection to the counter-party.

Is there a time limit for payment acceptance?

No, but timely actions are recommended for efficient processing.

Can I customise the invoice status display on my dashboard?

The dashboard provides predefined status categories for clarity.

How are disputes regarding invoice payments resolved?

Disputes can be addressed through the 'Action Center' by initiating communication with the counterparty.