Navigating Freight Order Statuses

Introduction

Efficient management of freight orders is crucial in the agricultural supply chain, and AgriChain simplifies this process with a comprehensive system of statuses and sub-statuses. Below is a detailed guide to understanding the various statuses and sub-statuses associated with freight orders:

Freight Order Statuses:

Draft: Displayed to the creator when the freight order is created against a contract, but the contract has not yet been accepted.

Awaiting Confirmation: Shown to the creator when the freight order has been sent to the counterparty but has not been accepted or rejected.

Action Pending: Displayed to the receiver when the freight order has been received, but the receiver has not yet accepted or rejected it.

Confirmed: Indicates acceptance by the receiver, but no freight movement has been delivered, and the delivery start date has not yet arrived.

Rejected: shown to both parties when the receiver rejects the freight order.

Void: displayed to both parties when the void request is accepted by the receiver.

Open: It is shown when the delivery start date is past and no freight movement has been delivered.
In Progress: Displayed when the first freight movement against a freight order has been delivered or is in progress.
Delivered: Indicates delivery of the required tonnage within the defined tolerance range.

Completed: It appears when the freight order is delivered, and all movements are either marked as 'Completed' by the buyer or automatically completed by the system.

Freight Order Sub-statuses:

Delayed: Displayed when the delivery end date is past and the freight order has undelivered, outstanding tonnages.

Void Request Sent: Shown to the void request sender until the counter-party accepts the void request.

Amend Request Sent: Displayed to the amend request sender until the counter-party accepts the amend request.

Amended: Indicates acceptance of an amend request by the amend request receiver.

FAQs

Can a confirmed freight order be rejected?

No, once a freight order is confirmed, it cannot be rejected. Rejection is an option before confirmation.

When does a freight order transition from "open" to "in progress"?

The status changes to "In Progress" when the first freight movement against the order has been delivered or is in progress.

What's the difference between "delivered" and "completed" for freight orders?

"Delivered" signifies completion of required tonnage within defined tolerances, while "Completed" indicates all movements marked as 'Completed' by the buyer or system.

 Is it possible to void a contract or freight order after confirmation?

Yes, both can be voided after confirmation, and the void status will be shown upon acceptance by the receiver of the void request.

Can a freight order be amended after reaching "completed" status?

No, once a freight order is marked as "completed," amendments are not possible. Verify all details before reaching this stage.