How to Send Email?

Introduction

AgriChain allow users to send email notifications after creating Contracts, Orders, Movements, Transfers or Invoices. Users may also choose to send the email notification at a later date. To trigger the send email notification, please follow the steps below. 

Step by Step Instructions on How to Send Email: 

1. Navigate to the relevant module (e.g., Contracts, Orders, Movements, Transfers, Invoices) from the left-hand side menu.

2. Locate the transaction for which you want to send an email.

3. Click the three-dot menu (⋮) on the top right side.

4. Select "Send Email" from the dropdown menu.

5. A pop-up will appear with the email composition screen.

6. Review the email content and recipient details. Make any necessary edits.

7. Click "Send" to email the counterparty.

8. If an email has already been sent for the same action (create, amend, or void), the system will display an error message and prevent duplicate sending.

Note: 

By default, the email pop-up will be enabled when creating, amending, or voiding Contracts, Orders, Movements, Transfers, and Invoices.

However, if you would like to disable it, you need to contact AgriChain support to change the setting.

FAQs

Can I edit the email content before sending it?

Yes, before sending, you can review and edit the email subject, body, and recipient(s) in the pop-up window.

What happens if I try to send an email that was already sent?

If an email has already been sent for the same transaction action (e.g., create, amend, or void), the system will prevent a duplicate and show an error message.

Is the email pop-up enabled by default when I create, amend, or void a transaction?

No, the email pop-up is disabled by default for actions like creating, amending, or voiding Contracts, Orders, Movements, Transfers, and Invoices.

How can I enable the email pop-up feature for transactions?

To enable email pop-ups during transaction actions (create/amend/void), please contact AgriChain Support. Once enabled, the system will prompt you with the email composition screen automatically after each relevant action.

Can I choose which modules trigger the email pop-up?

Currently, this setting applies globally across all transaction modules (Contracts, Orders, Movements, Transfers, Invoices). Customization by module is not available at this time.