Introduction

Keeping your personal information up-to-date on AgriChain is important for effective communication and account management. This guide outlines the steps to change your name and contact details within the platform.

How to update your name and contact details on AgriChain:

1. Log in to AgriChain using your credentials.
2. Navigate to the Profile Menu in the top-right corner of the screen.
3. Click on your Profile Menu to reveal a dropdown menu.
4. From the dropdown menu, click on "My Profile". This action will direct you to the My Profile page.
5. On the My Profile page, you will see fields for your first name, last name, mobile number, and email address.
6. Update the respective fields with your new information. You can change your:
   First name
   Last name
   Mobile number
   Email address
7. Click the "Save" button to confirm and save your changes.

Important Notes:

Impact on Login Details

Changing your mobile number or email address will also update your login credentials for accessing AgriChain.

Locked Fields and Alternate Editing

• The Company, Role, and Office fields may be locked on the My Profile page.
• To edit the Role and Office fields, navigate to the Employees tab under your Company Settings.

FAQs

Can I change my username on AgriChain?

No, the username on AgriChain is typically assigned based on your account setup and cannot be changed directly. However, you can update your first name, last name, mobile number, and email address.

What should I do if I forget my username?

If you forget your username, please contact support@agrichain.com for assistance. The team will guide you through the process of recovering or resetting your username.

Are there any restrictions on the format of the password when updating contact details?

While updating your contact details, there are no specific restrictions on the format of the password. However, it's recommended to use a strong password following general security guidelines for online accounts.

How can I change my Password?

Click on 'Change Password' tab. [Refer Article]