Introduction

Keeping your personal information up-to-date on AgriChain is important for effective communication and account management. This guide outlines the steps to change your name and contact details within the platform.

Updating Your Name and Contact Details

• Access the AgriChain web application using your preferred web browser.
• Once logged in, locate your profile picture or initials in the top-right corner of the screen.
  Click on your profile picture to reveal a dropdown menu.
• From the dropdown menu, select 'My Profile.' This action will direct you to the My Profile page.
• On the My Profile page, you will see fields for your first name, last name, mobile number, and email address.
• Update the respective fields with your new information. You can change your:
  First name
  Last name
  Mobile number
  Email address
• After making the necessary updates, scroll down to the bottom of the page.
  Click the 'Save' button to confirm and save your changes.

Important Notes

Impact on Login Details

Changing your mobile number or email address will also update your login credentials for accessing AgriChain.

Locked Fields and Alternate Editing

• The Company, Role, and Office fields may be locked on the My Profile page.
• To edit the Role and Office fields, navigate to the Employees tab under your Company Settings.

FAQs

Can I change my username on AgriChain?

No, the username on AgriChain is typically assigned based on your account setup and cannot be changed directly. However, you can update your first name, last name, mobile number, and email address.

What should I do if I forget my username?

If you forget your username, please contact support@agrichain.com for assistance. The team will guide you through the process of recovering or resetting your username.

Are there any restrictions on the format of the password when updating contact details?

While updating your contact details, there are no specific restrictions on the format of the password. However, it's recommended to use a strong password following general security guidelines for online accounts.

Conclusion

Updating your name and contact details on AgriChain is a simple process that ensures your information remains accurate and current. By following these steps, you can effectively manage your profile information and maintain seamless communication within the AgriChain platform. Remember to review and update your details periodically to stay connected and informed.