Site Management: Overview

Introduction

Site Management is a powerful tool designed to help site managers plan, oversee, and execute freight activities efficiently and effectively. From creating time slots to managing inloading and outloading, Site Management streamlines freight operations, improving visibility and control of a site. 

Create Open Slots for Customer

Site managers can create open slots for customers to book into a site. Site managers can create:

• Create a new slot
• Create multiple slots for a single day
• Create multiple slots across days

Open slots can be customised to a specific site. You may create only one slot for Site A and many slots for Site B. Furthermore, you may also move slots around by dragging and dropping them to a new data and time. 

To learn more about creating a slot, please refer to this article [Refer Article]

Managing Inloading and Outloading

Site managers and staff can directly manage inloading and outloading activities through the Site Management page. Managers can mark a booking/load as completed or rejected. To do that, click into any booked slot (in yellow) and update the status accordingly. 

Note: Marking the load as 'Incomplete' will mark the movement as Void. 

• Quick View: Hover over any booked slot to see a summary of the booking.
• Custom Information: Need to display specific data? Submit a request to AgriChain Support via the Help Centre, located in the top-right corner of your screen.

Broadcast Message

Broadcast message is a feature in Site Management that allows site managers and employees to alert customers of important information or instructions when booking into the site. This message can be customised on a site-to-site basis. 

To learn more about broadcast messages, please refer to this article [Refer Article]

Search Function

Instead of scrolling through long lists of bookings or manually checking multiple entries, you can use the search bar to filter results and improve coordination. Site managers can use the search function to look for various criteria, such as but not limited to, truck rego, order number, and freight provider. 

To learn more about using the search function on Site Management, please refer to this article [Refer Article]

FAQs

Can I revert a 'Completed' Status slot to something else?
Once a slot has been marked as 'Completed', you cannot change it to other status. You will need to void the inload or outload. To learn more about voiding inload or outload, please refer to this article [Refer Article]