Weighbridge: Guide and Troubleshooting

Introduction
The AgriChain Weighbridge Dongle integrates with your existing weighbridge to seamlessly capture weight data and sync it with the AgriChain Mobile App. This helps streamline operations and improve the accuracy of data capture and record-keeping.

AgriChain will send you a package with all required hardware to set up the weighbridge integration. The package includes:

• 1x AgriChain Dongle

• 1x USB Power Cord

• 1x Data Cord

Weighbridge Configuration Requirements:

Before connecting the dongle, your weighbridge indicator must be configured to one of the following supported modes:

• Mettler Legacy String

  • Settings: 8N1, 9600 baud rate, continuous output

• Rinstrum - Ranger A (Recommended)

  • Settings: 8N1, 9600 baud rate, continuous output

The cable coming from your weighbridge should be an RS232 data cord. Please coordinate with your weighbridge technician to ensure proper calibration and setup.

Steps to Configure and Connect

1. Configure the Weighbridge Software
   Set the indicator to either Mettler or Rinstrum configuration.

2. Notify AgriChain Support
   Once configured, email support@agrichain.com with the following details:

   • The configuration used (Mettler or Rinstrum)

   • Site location(s) where the weighbridge is installed

3. Prepare Your Mobile Device

   • Delete and reinstall the AgriChain mobile app.

   • Ensure the mobile device is running iOS 16 / iPadOS 16 or later.

   • Recommended device: iPad or iPhone with a 12MP rear-facing camera.

4. Connect the Dongle to AgriChain

   • Launch the AgriChain Mobile App.

   • Tap the menu icon (top left) and select Settings.

   • Go to Weighbridge Status and follow the on-screen prompts to connect the dongle via Bluetooth.

   • When powered on, the dongle will show a green light; it will turn solid blue once connected.

Troubleshooting Connection Issues

If the dongle is flashing orange and not connecting to the weighbridge, try the following steps:

Step 1: Basic Troubleshooting

• Power cycle the dongle (unplug, wait 30 seconds, plug back in).

• On your iPad, go to Settings > Bluetooth, forget the dongle, and try pairing again.

• Restart your iPad and reconnect.

Step 2: Use yACK FAST for Diagnostics

• Install the yACK FAST app from:

  • Apple App Store

  • Google Play Store

• This app reads serial data output from the dongle to confirm whether data is being sent correctly.

• If no data appears, the weighbridge configuration may need to be reviewed by your technician.

Step 3: Reset Network Settings (Optional)

If the above steps don’t work:

• Go to Settings > General > Reset > Reset Network Settings

  Note: This will erase saved Wi-Fi, Bluetooth, and VPN settings.

Advanced Troubleshooting (If Issue Persists)

We also recommend trying the following:

1. Forget and Re-pair the Dongle

   • Go to Settings > Bluetooth

   • Tap Forget Device (usually named SerialISO)

   • Re-pair the dongle through the app

2. Ensure Everything is Up to Date

   • Update to the latest iOS/iPadOS version

   • Ensure the AgriChain app is the latest version available in the App Store

3. Reset Network Settings (if Step 1 doesn't work)

   • Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings