Introduction

Voiding a freight movement on AgriChain is a straightforward process that allows users to cancel or invalidate a previously scheduled transportation activity. This guide outlines the steps to void a freight movement effectively.

Steps to Void a Freight Movement

• Navigate to the 'Freight Movements' section by clicking on it in the left navigation menu bar. This action will lead you to a list displaying all freight movements associated with your profile.

• Identify and select the specific freight movement you wish to void from the list.
• Once you've accessed the details page of the selected freight movement, locate the three-dot menu button positioned in the top-right corner of the page.
• Click on the three-dot menu button to reveal a drop-down menu of available actions.
• From the actions list, select "Void" to initiate the voiding process for the selected freight movement.

• Provide a reason for voiding the freight movement as prompted by the system.

• After entering the reason, click on the button to confirm and finalise the voiding of the freight movement.

Frequently Asked Questions

Q: Can I void a freight movement without providing a reason?
A: Yes, you can void a freight movement without providing a reason, but providing a reason is encouraged to ensure transparency and accountability in the system.

Q: What happens after I submit a void request for a freight movement?
A: After submitting the void request, the movement gets voided, and if associated with a contract, the tonnage gets adjusted accordingly. The system then notifies the relevant counterparties about the voided freight movement if they check the send email button.

Q: Is there a limit to the number of times I can void a freight movement?
A: There is no specific limit to the number of times you can void a freight movement.