Introduction
Voiding a freight movement on AgriChain is a straightforward process that allows users to cancel or invalidate a previously scheduled transportation activity. This guide outlines the steps to void a freight movement effectively.
Step-by-Step Instructions on How to Void a Freight Movement:
- Log in to AgriChain using your credentials.
- Navigate to the Movement module from the left-hand side menu.
- Identify and select the specific freight movement you wish to void from the list.
- Once you've accessed the details page of the selected freight movement, locate the three-dot menu button positioned in the top-right corner of the page.
- Click on the three-dot menu button to reveal a drop-down menu of available actions.
- From the actions list, select "Void" to initiate the voiding process for the selected freight movement.
- Provide a reason for voiding the freight movement as prompted by the system.
- After entering the reason, click on the button to confirm and finalise the voiding of the freight movement.
- A pop-up will appear (subject to "Show Email Pop-up" setting is enabled for the company) with the option to email PDF copies of the contract:
- Select the counterparty’s email address to send them a notification.
- (Optional) Tick the "Acceptance Request" checkbox if you want approval from the counterparty.
- Click “Send Now” to trigger the email or “I’ll Do It Later” to skip it.
FAQs
Can I void a freight movement without providing a reason?
Yes, you can void a freight movement without providing a reason, but providing a reason is encouraged to ensure transparency and accountability in the system.
What happens after I submit a void request for a freight movement?
After submitting the void request, the movement gets voided, and if associated with a contract, the tonnage gets adjusted accordingly. The system then notifies the relevant counterparties about the voided freight movement if they check the send email button.
Is there a limit to the number of times I can void a freight movement?
There is no specific limit to the number of times you can void a freight movement.
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